Article 1: Definitions

In these terms and conditions the following definitions apply:
camping means: tent, folding camper, camping car, touring caravan, etc;
pitch: any location to be specified in the agreement for a camping means.
entrepreneur: the company that makes the site available to the holiday maker;
holiday maker: the person who concludes the agreement concerning the site with the entrepreneur;
third party: any other person, not being the holiday maker and/or his fellow holiday maker(s);
agreed price: the remuneration that is paid for the use of the tourist site
cancellation: the written termination of the agreement by the holiday maker before the commencement date of the stay.

Article 2: Content of the agreement
The entrepreneur puts the agreed place at the disposal of the holiday maker for recreational purposes for the agreed period. The entrepreneur shall be obliged to provide the holiday maker in advance with the written information on the basis of which the agreement is partly concluded. The entrepreneur shall always timely disclose changes therein in writing to the holiday maker.

The holiday maker shall be obliged to observe the agreement and the rules in the accompanying information.
The entrepreneur assumes that the holiday maker enters into this agreement with the consent of his possible partner.

Article 3: Duration and expiry of the agreement
The agreement expires by operation of law at the end of the agreed period, without notice of termination being required.

Article 4: Price and price change
The price is agreed on the basis of the rates valid at that moment, which are determined by the entrepreneur.
In the event that, after determination of the price, because of an increase of the charges on the side of the entrepreneur, extra costs arise as a consequence of an increase of charges and levies that relate directly to the site, the camping means or the holiday maker, then these may be passed on to the holiday maker, also after the conclusion of the agreement. This includes costs such as gas, water and energy costs.
The entrepreneur reserves the right to adjust the price if there is a technical or human error. Also after the conclusion of the agreement.

Article 5: Payment
The holiday maker must make payments in euros in accordance with the agreed terms.
In the event that a booking is made more than two weeks before the date of arrival and the holiday maker, despite prior written demand for payment, does not or not adequately fulfil his payment obligation within a period of two weeks after the written demand, then the entrepreneur shall be entitled to cancel the agreement with immediate effect, notwithstanding the right of the entrepreneur to demand full payment of the agreed price;
In the event that a booking is made two weeks or less before the date of arrival and the holiday maker has not timely (in accordance with the date in the invoice) or not properly complied with his payment obligation, the agreement shall be legally terminated and the holiday maker shall owe a remuneration to the entrepreneur in accordance with Article 6 paragraph 1.

In case at the day of arrival the entrepreneur is not in possession of the total amount owed, he shall be entitled to deny the holiday maker access to the grounds, notwithstanding the right of the entrepreneur to demand full payment of the agreed price.
The extrajudicial costs reasonably made by the entrepreneur, after having given notice of default, shall be at the expense of the holiday maker.

Article 6: Cancellation
1. In case of cancellation, the holiday maker shall pay a remuneration to the entrepreneur. This amounts to:
- in case of cancellation within two to one month before the commencement date, 15% of the agreed price;
- in case of cancellation within one month before the commencement date, 50% of the agreed price;
- in case of cancellation on the day of the commencement date, 100% of the agreed price.
2. The remuneration shall be proportionally refunded, after deduction of administration costs, in the event that the site is reserved for the same period or part thereof by a third party on the recommendation of the holiday maker and with the written consent of the entrepreneur.

Article 7: Use by third parties
Use by third parties of a camping means and/or the site belonging to it shall only be permitted in the event that the entrepreneur has given written consent.

Article 8: Premature departure of the holiday maker
The holiday maker shall owe the full price for the agreed holiday period. The holiday maker shall thus not be entitled to a refund.

Article 9:Interim termination by the proprietor and eviction in the event of an attributable shortcoming and/or a wrongful act
The entrepreneur may terminate the agreement with immediate effect:
In case the holiday maker, fellow holiday maker(s) does not or does not properly observe or comply with the obligations under the agreement, the rules in the accompanying information and/or government regulations, despite prior (written) warning.

In the event that, despite prior (written) warning, the holiday maker causes nuisance to the entrepreneur and/or fellow holiday makers, or spoils the good atmosphere on or in the direct vicinity of the grounds;
In the event that the holiday maker, despite prior written warning, acts contrary to the destination of the grounds by using the site and/or his camping means;

In case the holiday maker's camping means does not meet generally recognised safety standards.
If the entrepreneur wishes interim cancellation and eviction, he must inform the holiday maker thereof by letter handed to him personally. . The written warning may be omitted in urgent cases.

After cancellation the holiday maker must see to it that his site and/or camping means are vacated and the grounds are left as soon as possible, but not later than within 4 hours.
In the event that the holiday maker fails to vacate his site, the
n the entrepreneur shall be entitled to vacate the site in accordance with Article 10 paragraph 2.
The holiday maker shall in principle remain obliged to pay the agreed rate.

Article 10: Eviction
When the agreement has ended, the holiday maker must vacate the site and leave it completely clean at the latest on the last day of the agreed period.
In the event that the holiday maker does not remove his camping means, then the entrepreneur shall be entitled, after a written summons, to vacate the site at the expense of the holiday maker, notwithstanding the provisions of Article 9 paragraphs 2 and 3. Possible storage costs, in so far as reasonable, shall be at the expense of the holiday maker.

Article 11: Laws and regulations
The holiday maker shall see to it at all times that the camping means placed by him fulfils all environmental and safety requirements, both internally and externally.
LPG installations are only allowed on the site if they are in motor vehicles that have been approved by the Rijksdienst voor het Wegverkeer.

 Article 12: Liability
 The statutory liability of the entrepreneur for other than personal injury and death damage is limited to a maximum of € 100,000 per event. The entrepreneur is not liable for an accident, theft or damage on his premises, unless this is the result of a shortcoming attributable to the entrepreneur.
The entrepreneur is not liable for any damage or accident caused by (recreational) activities organised by the company, whether in groups or not, within and/or outside the park.
 The entrepreneur shall not be liable for the consequences of extreme weather conditions or other forms of force majeure.

The holiday maker shall be liable for failures in the part of the utilities, counting from the take-over point, unless there is force majeure.

 The holiday maker shall be liable towards the entrepreneur for any damage caused by the acts or omissions of himself, the fellow holiday maker(s) and/or third party/parties as far as it concerns damage that can be attributed to the holiday maker, the fellow holiday maker(s) and/or third party/parties.
The entrepreneur undertakes to take appropriate measures after notification by the holiday maker of nuisance caused by other holiday makers.

Vianden Castle Camp disclaims all liability in case of theft, fire or bad weather conditions. It is everyone's own responsibility to have the necessary insurance.

The company cannot be held liable for the communications of its partners or any third party, for photographs for which they have declared that they hold the rights, for false, deceptive or erroneous information allegedly contained in the catalogues or on the websites of partners, and in particular the illustrative photographs, the descriptions, the activities, the recreational facilities, the services and the operation dates.